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All orders are Shipped within one business day!!! Standard shipping is through ups ground Tracking information is sent via email within one day of shipping. If tracking number is not received, please check junk mail or spam folders as tracking information may have been routed there automatically. If you are unable to retrieve your tracking information, please email sale@ibskaraoke.com or call us directly at 1-281-443-9543
All units come with a 1 year parts and labor Manufacturer Warranty. No hassle exchange will be provided for any manufacturer defects. Manufacturer defects will not be tolerated. Any problem with the unit will be fixed by Vocopro Manufacture. If there is a problem with the physical unit, or manufacturer software, please contact us immediately and we will work diligently to fix it. More information about Warranty go to http://www.vocopro.com/warranty.html
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